HOPJUMP OPERATING RULES
Operator:
Rocklands Wall s.r.o.
Výstavní 2968/108, Vítkovice, 703 00 Ostrava
Company ID: 04332971
Registered in the Commercial Register kept by the Regional Court in Ostrava, Section C, Entry 63260
Responsible Manager: Mgr. Ondřej Marynčák
Jumping on trampolines is a sports activity that carries a risk of injury. To reduce that risk, we provide the following basic rules and restrictions that must be followed at all times.
Please read and respect all rules carefully. Visitors enter and use the trampoline park at their own risk.
If you have any questions or concerns, do not hesitate to speak to a HopJump Arena staff member.
Watch the safety instruction video HERE.
Thank you,
The HopJump Team
1. Entry and Stay in the Arena
General Entry Conditions
Entry to the trampoline park is allowed only if the visitor:
- is registered (see General Terms & Conditions),
- has paid the entry fee,
- is wearing a wristband received at reception upon entry.
All visitors enter and remain in the arena at their own risk.
Visitors aged 4–14 years must be under constant supervision by a responsible adult.
The operator is liable only for damages caused by defective equipment.
Entry of Children
Children aged 4–14 may enter and use the facilities only under continuous adult supervision.
A supervising adult must be officially registered in the operator’s system as responsible for the specific child(ren), and will be marked as such with a wristband.
One adult may supervise a maximum of three children aged 4–14.
Additional Restrictions and Entry Guidelines
It is forbidden to bring alcohol, drugs, weapons, food, or drinks into the arena.
Smoking, including electronic cigarettes, and open flames are strictly prohibited.
All visitors must behave respectfully and avoid endangering or disturbing others.
No animals are allowed in the facility.
Visitors must follow additional rules posted near specific trampolines.
By entering, all visitors agree to follow these Operating Rules and instructions given by HopJump staff.
2. Safe Jumping Rules
Before Jumping
- Remove your shoes in the designated area.
- Empty your pockets.
- Change into official HopJump grip socks provided for use in the trampoline park.
Clothing
- Only wear appropriate sportswear.
- No jeans or pants with metal parts (e.g., studs or buttons).
- Remove all sharp or metallic items: belts, keychains, watches, rings, bracelets, keys.
Jumping Rules and Restrictions
- Only one person per trampoline – maximum weight 130 kg.
- Only one person may jump into the foam pit at a time. Check it’s clear before jumping.
- Leave the foam pit immediately after your jump.
- No hiding in the foam pit.
- Do not throw foam blocks out of the foam pit.
- Flips and acrobatic tricks are not allowed anywhere in the park.
- No flips or stunts outside of trampolines either.
- Do not run across trampolines.
- You may jump from one trampoline to another only if the landing area is free.
- No pushing, racing, or wrestling.
- Do not hang on basketball hoops.
- No climbing on walls or vertical trampolines.
- Do not touch, lean on, pull, or hang from safety nets.
- Balls are for throwing only, not kicking.
- Do not jump on padding that covers springs or structural parts.
More Restrictions on Trampolines
- Do not sit or lie on trampolines. Use designated rest areas.
- Do not sit on padding or railings.
- No phones or cameras while jumping.
- Only one person on ladders at a time.
- No eating or drinking on trampolines. No gum allowed.
- Jumping under the influence of alcohol or drugs is strictly forbidden.
- Only one person at a time on the slackline.
- No sliding head-first in the kids’ zone.
- Be careful when jumping with prescription glasses – we recommend removing them.
- Remove all jewelry, especially earrings.
- Only jump from platforms if the trampoline below is unoccupied.
- Lost items in the foam pit will be retrieved during scheduled maintenance.
- Do not place belongings or clothing on trampolines.
- It is forbidden to damage, mark, or apply stickers to equipment.
- Keep the park clean – throw waste into bins and return sports equipment.
- Do not move beanbags into trampoline areas.
- No taking food or drinks from the snack bar into the arena.
- Lost locker keys incur a 100 CZK replacement fee.
- Leave the trampoline area promptly when your jump time ends.
Reporting Faults or Accidents
Visitors must immediately report any defects or damage in the arena or trampolines to a HopJump staff member.
Stop using the equipment until staff assess the issue.
Report any injury or property damage immediately. Late reports will not be accepted.